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FOR QUESTIONS OR CONCERNS - FEEL FREE TO ASK
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wayie



Joined: 14 Oct 2008
Posts: 83

PostPosted: Tue Oct 14, 2008 5:22 pm    Post subject: FOR QUESTIONS OR CONCERNS - FEEL FREE TO ASK Reply with quote

Hi everyone!

My name is Hermie, I'm in charge of customer relations for forumbooster and I would like you to share your comments or suggestions regarding our service to me. If you have questions or concerns, please feel free to ask and I will try my best to answer your questions and to help you out.

I'll be waiting to hear from you guys..

Godbless,

Thanks,

-Hermie

Customer Support
ForumBooster. NET
the #1 Paid Forum Posting Service


Last edited by wayie on Tue Oct 14, 2008 5:51 pm; edited 1 time in total
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Ford



Joined: 14 Oct 2008
Posts: 28

PostPosted: Tue Oct 14, 2008 5:40 pm    Post subject: Reply with quote

Hello Hermie. Once we are accepted into the program, are we notified via p.m. or e-mail? Also, I made the mistake of applying for the wrting program before joining the forum, do I need to re- apply?
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wayie



Joined: 14 Oct 2008
Posts: 83

PostPosted: Tue Oct 14, 2008 5:49 pm    Post subject: Reply with quote

hi ford,

Once your application has been accepted you will recieve an email informing you of your log-in info (which includes the username that you registered with us and your password). Once you were able to log-in you could now view youe assigned projects.

Btw, what do you mean you made a mistake? Did you recieve a confirmation that your application went through?

Thanks,

-Hermie

Customer Support
ForumBooster. NET
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Raven



Joined: 01 May 2008
Posts: 173

PostPosted: Tue Oct 14, 2008 6:07 pm    Post subject: Reply with quote

Hi Hermie,

I have a question.

We received an email 5 minutes ago asking for FB Usernames. I responded. The email bounced back at me as undeliverable as the email is 'no longer supported'.

So I thought I'd respond to your email by opening a ticket in the support system. It refused my entry as my email is apparently "invalid".

As you've given us 48 hours to respond, how do you propose we respond to you when these things happen and we have no way of reaching you??
_________________
I write full-time for a living. It's easier than you think!
http://ravens-writing.blogspot.com
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wayie



Joined: 14 Oct 2008
Posts: 83

PostPosted: Tue Oct 14, 2008 6:21 pm    Post subject: Reply with quote

I'm sorry about thatlet me revise my email and I'll put my personal email address there so that I could get to it sooner.

Thanks for informing me.
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Raven



Joined: 01 May 2008
Posts: 173

PostPosted: Tue Oct 14, 2008 7:22 pm    Post subject: Reply with quote

Thanks Hermie Very Happy
_________________
I write full-time for a living. It's easier than you think!
http://ravens-writing.blogspot.com
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Ford



Joined: 14 Oct 2008
Posts: 28

PostPosted: Tue Oct 14, 2008 7:31 pm    Post subject: Reply with quote

wayie wrote:
hi ford,

Once your application has been accepted you will recieve an email informing you of your log-in info (which includes the username that you registered with us and your password). Once you were able to log-in you could now view youe assigned projects.

Btw, what do you mean you made a mistake? Did you recieve a confirmation that your application went through?

Thanks,

-Hermie

Customer Support
ForumBooster. NET
the #1 Paid Forum Posting Service


Thank you for the quick response. I applied for a paid blogger job before joining this forum, so I think I may have done things backward. I applied on Friday and I haven't heard anything, so should I re-apply?
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wayie



Joined: 14 Oct 2008
Posts: 83

PostPosted: Tue Oct 14, 2008 7:42 pm    Post subject: Reply with quote

Let me check first if your application went through, then if it didn't then I'll let you know if you need to re-apply.
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wayie



Joined: 14 Oct 2008
Posts: 83

PostPosted: Tue Oct 14, 2008 7:43 pm    Post subject: Reply with quote

wayie wrote:
Let me check first if your application went through, then if it didn't then I'll let you know if you need to re-apply.



btw, could you give me details so I could check on your application? Like your full name, username and email? Thanks!
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Zaphry



Joined: 26 Sep 2008
Posts: 18

PostPosted: Wed Oct 15, 2008 5:31 am    Post subject: Reply with quote

I am not sure if my application went trough cause i still haven't got email from this company Confused
It has been around 2 weeks from it and i thought that this is growing company so it might take some while to be readed and be accepted/declined.

~Zaphry~
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matty39



Joined: 04 Jun 2008
Posts: 207

PostPosted: Wed Oct 15, 2008 7:59 am    Post subject: Reply with quote

In the email, it asks for 6 usernames. Is this a new requirement? I only had 2, so do I need to come up with 4 more?
Thank you Smile
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alug12



Joined: 03 Jul 2008
Posts: 10

PostPosted: Wed Oct 15, 2008 9:07 am    Post subject: Reply with quote

Six is being set as the maximum, it's fine to have two.

'I have a question about payments, can you please say when people can expect to get paid? It would be great just to have some kind of actual idea, opposed to now, where emails from forumbooster tell us that we'll get paid by a certain day but a week goes by from that day and we still haven't received payment.

Also, do you know if the normal situation of payments being sent within a couple of weeks and emails being responded will be back anytime in the near future?
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SweetVTmom



Joined: 31 May 2008
Posts: 51

PostPosted: Wed Oct 15, 2008 10:14 am    Post subject: Reply with quote

Welcome Hermie~

I was wondering if you could answer what is being done for the people who do not have any forums right now to post in. I have been without forums for quite sometime. I have emailed and posted here on the forum about it. My referrer even emailed about the situation and still there are no answers.

I understand the computer generating thing--but if there are no forums for me to post in, the computer is going to look at me as a "no--poster" and not assign me any new forums.

I would appreciate an answer to this, as I am not the only one on the board that is having this problem. I have 0 forums and my friend has 20+ right now--I just don't understand it.

thank you for your quick response in advance.
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skatss



Joined: 24 Mar 2008
Posts: 26

PostPosted: Wed Oct 15, 2008 1:19 pm    Post subject: Reply with quote

Hi Hermie - I just emailed you my 6 usernames and the email was returned to me. I looked at the two emails you sent asking for the user names but the only email addy I have is the one from where it was sent. I don't see any other email. Please let us know where to send it since you want the information by the end of today.

Thank you.
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ekmallette



Joined: 14 Jul 2008
Posts: 30

PostPosted: Wed Oct 15, 2008 2:36 pm    Post subject: Reply with quote

skatss wrote:
Hi Hermie - I just emailed you my 6 usernames and the email was returned to me. I looked at the two emails you sent asking for the user names but the only email addy I have is the one from where it was sent. I don't see any other email. Please let us know where to send it since you want the information by the end of today.

Thank you.


A second e mail was sent with this e mail address to send them to:

wayie24@yahoo.com
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skatss



Joined: 24 Mar 2008
Posts: 26

PostPosted: Wed Oct 15, 2008 5:35 pm    Post subject: Reply with quote

Thank you - I did receive a second email but I didn't see the yahoo addy on it.
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wayie



Joined: 14 Oct 2008
Posts: 83

PostPosted: Wed Oct 15, 2008 6:15 pm    Post subject: Reply with quote

matty39 wrote:
In the email, it asks for 6 usernames. Is this a new requirement? I only had 2, so do I need to come up with 4 more?
Thank you Smile


Hi Matty,

You are not required to give us 6 usernames, in fact, the fewer, the better. You can choose how many usernames you'll want to register with us. We just set 6 as the maximum number of usernames one can use.

Hope I answered your question! Wink

Thanks,

Hermie

Customer Support
ForumBooster. NET
the #1 Paid Forum Posting Service
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wayie



Joined: 14 Oct 2008
Posts: 83

PostPosted: Wed Oct 15, 2008 6:21 pm    Post subject: Reply with quote

alug12 wrote:
Six is being set as the maximum, it's fine to have two.

'I have a question about payments, can you please say when people can expect to get paid? It would be great just to have some kind of actual idea, opposed to now, where emails from forumbooster tell us that we'll get paid by a certain day but a week goes by from that day and we still haven't received payment.

Also, do you know if the normal situation of payments being sent within a couple of weeks and emails being responded will be back anytime in the near future?


Hi alug12,

Right now we are nearing the launching date of our new site. It is bigger and better and of course, we would be able to give you better service. I apologize if there has been delay on the payments, that's another thing that we're working on right now. Please understand that the payment that we give you comes from our clients, and right now we are developing a new payment scheme for the clients so that our writer's payments won't suffer anymore. But right now I hope you would still bear with us as we develop our system. In a few more weeks we'll have something much better coming up.

I hope I answered your questions! Wink

THanks,

Hermie

Customer Support
ForumBooster. NET
the #1 Paid Forum Posting Service
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wayie



Joined: 14 Oct 2008
Posts: 83

PostPosted: Wed Oct 15, 2008 6:26 pm    Post subject: Reply with quote

SweetVTmom wrote:
Welcome Hermie~

I was wondering if you could answer what is being done for the people who do not have any forums right now to post in. I have been without forums for quite sometime. I have emailed and posted here on the forum about it. My referrer even emailed about the situation and still there are no answers.

I understand the computer generating thing--but if there are no forums for me to post in, the computer is going to look at me as a "no--poster" and not assign me any new forums.

I would appreciate an answer to this, as I am not the only one on the board that is having this problem. I have 0 forums and my friend has 20+ right now--I just don't understand it.

thank you for your quick response in advance.



Hi SwetVtmom,

As per your request I have added several forums on your account. PLease log-in to your account to view them. If there are still problems, let me know ASAP so that I could let our tech support know.

Thanks,

Hermie

Customer Support
ForumBooster. NET
the #1 Paid Forum Posting Service
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wayie



Joined: 14 Oct 2008
Posts: 83

PostPosted: Wed Oct 15, 2008 6:27 pm    Post subject: Reply with quote

Zaphry wrote:
I am not sure if my application went trough cause i still haven't got email from this company Confused
It has been around 2 weeks from it and i thought that this is growing company so it might take some while to be readed and be accepted/declined.

~Zaphry~


HI Zaphry,

Kindly give ne the details of your application. So that I could check on it too.

Thanks,

Hermie

Customer Support
ForumBooster. NET
the #1 Paid Forum Posting Service
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